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Healthcare Customer Service Representative

at TTEC

Posted: 10/16/2020
Job Reference #: 02S60
Categories: Customer Service

Job Description

We're hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Healthcare Customer Service Representative with TTEC in Las Vegas, Nevada.
  
Our recruitment, training and the position is 100% virtual for the protection of you and our employees.  Please connect to this opportunity by applying online or via text 'TTEC' to 97211 (Standard Msg & data rates may apply) to connect with us. Upon getting hired as a Healthcare Customer Service Representative, we will ask you to pick up your equipment from our Las Vegas, NV office.
 
To be eligible for this role you MUST
* Be able to come to TTEC's office to pick up equipment
* Have >15 mbps internet speed as validated by FAST.com
* Ability to hardwire (ethernet) direct to your home router during your at home employment
* Router must be within close vicinity of your quiet, at home workspace 

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business - and it's more relevant than ever before in today's environment. We know we're stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities.  Join us in our commitment to deliver amazing experiences.  
 
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life. 
 
As a TTEC Healthcare Customer Service Representative, You'll Enjoy
* Continuing education paid by TTEC
* Fun, talented and witty teammates
* Knowledgeable, encouraging, supportive and present leadership
* Family-friendly environment
* Free-spirited, theme-based employee events
* Diverse and community-minded organization
* Career-growth and lots of learning opportunities for aspiring minds
* And yesall the competitive performance bonus opportunities and benefits you'd expect
 
Why You? What You Bring
* Minimum six (6) months sales or customer experience
* Ability to adapt and excel in a fast-paced work environment
* High school diploma or equivalent is the minimum and with education more is better
* Handy with MS Windows and other computer applications
The passion and drive to make a difference
 
What You'll be Doing
* Process prescription refills for the customer thru their mail-order plan
* Research and provide information on the status of the prescription mail-orders placed by the customer 
* Sends communication to Doctors office for prescriptions needing refills 
* Helps members set up auto-refills, Hassle Free Fills.

Apply Virtually Today
1. Click on the Apply Now button.
2. You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.
3. Thank you for applying - it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).
 
If you're a military veteran, active duty guard or reserves, or a military spouse
We value your experience and believe you're prepared and battlefield-ready in the civilian world to take on TTEC's most innovative and challenging projects. Your hands-on experience with globalization means you're prepared to interact with our clients and employees around the world. Overcoming adversity and adapting to change has prepared you to execute in our dynamic environment. We are looking for team members where leadership is baked in from Day One. Where innovation and disruption are part of your DNA. We know that no job is as important as serving one's country, but we hope you'll find delivering amazing customer experiences to be another purpose worth serving!
 
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com

For more information about TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation
#Nexxt  #TTECTOP

Application Instructions

Thank you for your interest in TeleTech Please click the link below to apply for this position. We look forward to hearing from you!