The Salvation Army - Southwest Division

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Case Manager

at The Salvation Army - Southwest Division

Pay: from $17/hour
Posted: 10/8/2020
Job Status: Full Time,Contract/Temporary

Job Description

  • Conduct comprehensive assessments of potential program participants to determine financial impact of Covid-19 Pandemic.
  • Develop Individualized Housing and Service Plans for each participant using the comprehensive assessment.
  • Develop and maintain files related to programs, properties, and general matters, according to Salvation Army guidelines.
  • Determine and recommend to supervisor the level of financial assistance for eligible participants.
  • Establish individualized case management plans with families most at-risk for entering the homeless system due to Covid-19 financial hardship and provide those families with supportive services to stabilize their housing.
  • Provide case management services including, but not limited to: ongoing case management to families following housing stabilization to ensure success, providing appropriate resources, tools, and counseling to assist participants during the Covid-19 Pandemic.
  • Prepare requests for financial assistance and submit all required documentation to supervisor for approval.
  • Interface with landlords whenever necessary to acquire necessary signatures and documentation or advocate for participants.
  • Facilitate payment agreements with landlords.
  • Manage and track financial assistance funds without overspending.
  • Collaborate with other departments and agency programs to ensure program goals are being met while upholding the agency mission.
  • Submit monthly narrative, statistical, and grant reports; other reports as required.
  • Make follow up contacts to participants to determine client’s ongoing need.

Skill / Requirements

  • Bachelor’s degree in social work or related field.
  • Experience working with clients in crisis and the strong ability to effectively resolve and cope with immediate crisis situations.
  • Knowledge of community resources, particularly for low income individuals, available in the Clark County service area.
  • Excellent knowledge of and ability to use current Microsoft software computer programs, including Word, Excel, PowerPoint and Outlook, Adobe Acrobat and the internet
  • Excellent interpersonal, telephone and communication skills, both written and verbal
  • Excellent detail, organization and file management skills
  • Demonstrated dependability, maturity, and initiative; must be able to maintain program/guest/agency confidentiality and treat everyone with dignity and respect. Ability to work alone and as a part of a team.
  • Ability to maintain a self-motivated and self-directed schedule, address multiple projects in a timely manner and take projects from beginning through completion
  • Ability to work with people of diverse backgrounds and circumstances
  • Knowledge of the Homeless Management Information System.
  • Bilingual is preferred.
  • Must possess a valid Nevada driver’s license and pass a motor vehicle record check.
  • Reliable transportation.