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Complex Marketing Manager

at HCareers

Posted: 11/24/2020
Job Reference #: 9447_1531425
Keywords: operations

Job Description

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


Employment Status



The Complex Marketing Manager is responsible for the marketing initiatives, development, management, execution and measurement of marketing/branding strategies, which may include but are not limited to: social media, websites, collateral and creative execution of marketing and media campaigns.


    - Coordinate advertising, marketing (both print and digital) to completion
    - Manage and increase followers on all social media platforms
    - Manage marketing calendar
    - Manage external vendor and printer relationships to ensure timely and precise program execution.
    - Oversee processing of vendor invoices
    - Provide promo codes and tracking links (coupons, emails, web links, and digital offers) existing accounts and follow up with client re-solicitation to capture future business. Initiate and follow up on leads.
    - Assist Area Director of Sales & Marketing on creating and establishing annual marketing plan
    - Collaborate with Director of Revenue, Director of Spa, and Director of Food & Beverage to create compelling offers in respective departments.
    - Manages the strategic direction on all consumer-facing marketing materials, including but not limited to: Website Content, 3rd Party Sites, Digital & Print Advertising, On-Property & In-Room Collateral Meet or exceed set goals.
    - Works with Revenue Management to utilize data to make strategic decisions focused on optimizing performance.
    - Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services
    - Prepare and submit required reports in a timely manner.
    - Know meeting room set-ups and capabilities.
    - Know sleeping room configurations and types.
    - Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audiovisual, switchboard, accounting, restaurants, bars, and engineering.
    - Use feedback from Meeting Planner evaluations to improve service and quality.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!