Job: Front Desk Medical Office Coordinator - Adult Medicine Clinic - Pahrump, NV

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Jobing Description

Position Description:


Positions in this function includes those responsible for initial triage of members, administrative intake of members or managing the admission/discharge information post-notification, working with hospitals and the clinical team. Includes managing incoming calls, managing requests for services from providers/members, providing information on available network services and transferring members as appropriate to clinical staff. Manages the referrals process, processes incoming and outgoing referrals, and prior authorizations. This function includes intake, notification and census roles.


Primary Responsibilities:

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  Administrative intake of members or managing the admission/discharge information post-notification
  


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  Working with hospitals and the clinical team, including managing incoming calls, managing requests for services from providers/members, providing information on available network services
  


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  Transferring members as appropriate to clinical staff
  


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  Manage the referrals process, processing incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles
  

What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.


OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Skills / Requirements

Requirements:

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  HS Diploma or GED required.
  


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  6 + months of professional experience in an office setting using the telephone and computer as the primary instruments to perform job duties.
  


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  6 + months of professional experience in a clerical or administrative support role.
  


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  Current CPR certification or ability to obtain one after hire required.
  

Assets:

• Healthcare or insurance benefits experience helpful.


• Working knowledge of Medical terminology/Coding (ICD-9 and CPT) helpful.


• Experience in a hospital, physician, or medical clinical environment helpful.


• Working knowledge of Medicare and/or Medicaid helpful.


• Proficiency with applications such as MS Excel, PowerPoint, Access, Word, Outlook, Other clinical databases, Internet explorer, or other web browsers helpful.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.